Privacy Policy

1. Introduction

Gate33 Knowledge Hub ("we," "our," or "us") operates TraderArena, a skill-based trading competition platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Information You Provide

• Trader Profile: Trader name, preferences, avatar selection
• Wallet Information: Public wallet addresses (not private keys)
• Affiliate Codes: Referral codes when provided
• Communications: Messages, support requests, feedback

2.2 Automatically Collected Information

• Game Data: Gameplay statistics, scores, rankings, competition history
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, feature usage
• Performance Data: Response times, error logs, system performance metrics

2.3 Blockchain Data

• Transaction History: Entry fees, prize distributions, wallet interactions
• Smart Contract Interactions: Game participation, reward claims
• Public Blockchain Records: All blockchain transactions are publicly visible

3. How We Use Your Information

3.1 Service Provision

• Operate trading competitions and games
• Process entries, calculate scores, and distribute prizes
• Maintain leaderboards and rankings
• Provide customer support and technical assistance

3.2 Platform Improvement

• Analyze usage patterns to improve user experience
• Develop new features and game modes
• Monitor system performance and security
• Conduct research and analytics (anonymized data)

3.3 Communication

• Send platform updates and announcements
• Notify about competition results and prizes
• Provide educational content and trading insights
• Respond to inquiries and support requests

3.4 Legal and Compliance

• Comply with legal obligations and regulations
• Prevent fraud and ensure fair play
• Enforce our Terms of Service
• Protect user safety and platform security

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Contract Performance: To provide our services and fulfill our obligations
• Legitimate Interest: For platform improvement, security, and business operations
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

5.1 Public Information

The following information is publicly visible on leaderboards and competitions:

• Trader name and avatar
• Competition scores and rankings
• Prize winnings and achievements
• Public blockchain transaction records

5.2 Service Providers

We share data with trusted third-party service providers:

• Firebase/Google Cloud: Database and hosting services
• Vercel: Platform deployment and CDN
• Upstash: Redis caching and real-time features
• Analytics Providers: Usage analytics and performance monitoring

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Investigate fraud or security incidents
• Protect our rights, property, or safety
• Enforce our Terms of Service

6. Data Security

We implement comprehensive security measures to protect your data:

• Encryption: All data encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security assessments and vulnerability testing
• Incident Response: Procedures for security breach notification
• Non-Custodial: We never store private keys or wallet passwords

7. Data Retention

We retain personal data for the following periods:

• Active Accounts: As long as your account remains active
• Inactive Accounts: 3 years after last activity
• Transaction Records: 7 years for financial compliance
• Legal Requirements: As required by applicable laws
• Anonymized Data: May be retained indefinitely for analytics

8. Your Privacy Rights

8.1 GDPR Rights (EU Residents)

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent for consent-based processing

8.2 CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-out: Right to opt-out of sale of personal information
• Non-discrimination: Right to equal treatment

Note: We do not sell personal information to third parties.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: To understand usage patterns
• Performance Cookies: To optimize platform performance
• Preference Cookies: To remember your settings

You can manage cookie preferences through your browser settings or our cookie banner.

10. International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Appropriate safeguards and security measures

11. Children's Privacy

TraderArena is not intended for users under 18 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify users of significant changes through the platform or email. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or concerns, contact us at: